We’ll help you find your way home.

Email [email protected] with the problem, the device and browser you use, and what you expected to happen. Please do not send passwords, sign-in codes, or private household content.

Something is not syncing

Keep Chirroo open, check that the device is online, and look for the sync status in the lower-left corner. If it still says that sync needs help, contact support before signing out or clearing browser data.

You deleted or archived something

Open Archive or Trash in Chirroo and choose Restore. Chirroo does not automatically empty those areas during early access.

You need your data

Open Settings and choose Download my data for a readable copy of the private and household information your account can access.

You want to leave or delete an account

Open Settings, download your data if you want a copy, then choose Delete my account. If that does not work, email [email protected] from the Google email used for Chirroo.

Privacy or safety concern

Put “Privacy” or “Safety” in the subject line so the request is easy to recognize. For immediate danger, contact the appropriate local emergency service rather than relying on Chirroo.